Concierge’s Name: Sruli Sharp
Patient’s Name: Anna H.
Patient’s Age: 73
Admission Date: June 3, 2026
Admitted From: Boca Raton Regional Hospital
Discharge Date: June 19, 2026
Details of Experience:
Anna H. was admitted to The Savoy on June 3, 2026, following a hospitalization at Boca Raton Regional Hospital for treatment of a blood clot. During her hospital stay, Anna experienced pain in her lower right leg and decreased mobility in her left leg. She chose The Savoy for her subacute rehabilitation needs after learning of the facility’s strong physical therapy program. Her goal upon admission was to improve her mobility, regain her independence, and rebuild her strength.
Upon arrival, Anna was warmly welcomed by the community’s receptionist and later by the evening supervisor, Abraham, who personally greeted her and ensured she was settling in comfortably. Throughout her stay, Anna appreciated the welcoming environment and the support she received from staff members. She especially valued the care team’s efforts to develop a clear recovery plan and provide ongoing encouragement during her rehabilitation journey.
Anna consistently praised the nursing staff for their professionalism, compassion, and expertise. She specifically recognized Adeline for her responsiveness and attentive care, which made her feel supported and valued. Anna also expressed gratitude to Rose from the Recreation Department for encouraging her to participate in activities and helping her stay socially engaged. Additionally, she highlighted Matilde, a Certified Nursing Assistant, for her gentle and compassionate assistance with personal care, which helped her feel safe and comfortable throughout her stay.
A particularly meaningful aspect of Anna’s experience was the support she received from the Concierge. She described him as knowledgeable, caring, and genuinely invested in her well-being. Anna shared that his attentiveness made her feel important and appreciated during her time at The Savoy.
When reflecting on her overall experience, Anna stated that while The Savoy provides excellent rehabilitation services, what truly sets the facility apart is its exceptional staff and their dedication to resident-centered care.
Following her discharge on June 19, 2026, Anna plans to continue physical therapy to build upon the progress she achieved during her stay. At the time of discharge, she had regained her independence and demonstrated significant improvement in her mobility and strength. Anna’s warm personality and positive spirit made a lasting impact on the community, and she will be greatly missed by residents and staff alike.